Shipping policy
Shipping Policy
Crownuxe | Effective Date: September 21, 2026
We're committed to delivering your order safely, promptly, and with care. This policy explains how we process, ship, and deliver orders placed through Crownuxe.shop.
Order Processing
Orders are typically processed within 1–2 business days of successful payment confirmation. Processing occurs Monday through Friday, excluding weekends and public holidays. Once your order ships, you'll receive a confirmation email with tracking details.
Shipping Destinations
We currently ship to addresses within the United States only. International shipping is not yet available.
Delivery Time
Once processed, estimated delivery is 3–5 business days. While we strive to meet these estimates, shipping times may occasionally vary due to weather, carrier delays, holidays, or periods of high volume.
Shipping Costs
We offer free standard shipping on all U.S. orders, with no minimum purchase required.
Order Cut-Off Time
Orders placed before 5:00 PM ET on a business day begin processing the same day whenever possible. Orders placed after the cut-off, on weekends, or on public holidays begin processing the following business day.
Shipping Carriers
Depending on your location and package requirements, orders may ship via:
- USPS
- UPS
- FedEx
- DHL eCommerce
Carrier selection is based on availability and delivery destination.
Order Tracking
Once dispatched, you'll receive an email with your tracking number. Tracking info may take up to 24 hours to become active in the carrier's system.
Shipping Address
Please ensure your shipping address is complete and accurate at checkout. Crownuxe is not responsible for delivery delays, returned shipments, or lost packages resulting from incorrect or incomplete address information.
Order Changes and Cancellations
To modify or cancel an order, contact customer support as soon as possible. We'll do our best to accommodate requests before the order enters fulfillment — once shipped, orders can no longer be changed or canceled.
Lost, Delayed, or Damaged Packages
If your package arrives damaged, appears lost, or hasn't arrived within the expected window, please reach out promptly. For damaged shipments, include photos of the package and product so we can investigate quickly.
Returns
For details on returns, eligibility, and refunds, please see our Return & Refund Policy.
Contact Us
Crownuxe Customer Support
📧 support@crownuxe.shop
📞 +1 (212) 824-4564
📍 838 Broadway, Amityville, New York 11701, United States
We aim to respond to all shipping-related inquiries within 1–2 business days.