Shipping policy

Effective Date: July 30, 2026

At Crownuxe, we are committed to delivering your order safely, quickly, and with the highest level of service. This Shipping Policy explains how we process, ship, and deliver orders placed through Crownuxe.com.

Order Processing

Orders are typically processed within 1–2 business days after payment has been successfully received.

Processing takes place Monday through Friday, excluding weekends and public holidays.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Destination

We currently ship to addresses within the United States.

At this time, we do not offer international shipping.

Delivery Time

After your order has been processed, estimated delivery is 3–5 business days.

While we strive to meet these delivery estimates, shipping times may occasionally vary due to factors outside our control, including weather conditions, carrier delays, holidays, or periods of high shipping volume.

Shipping Costs

We are pleased to offer free standard shipping on all orders shipped within the United States.

No minimum purchase is required.

Order Cut-Off Time

Orders placed before 5:00 PM Eastern Time (ET) on a business day will begin processing the same day whenever possible.

Orders submitted after the cut-off time, on weekends, or on public holidays will begin processing on the next business day.

Shipping Carriers

To ensure reliable delivery, Crownuxe may ship orders using one of the following trusted carriers, depending on your location and package requirements:

  • USPS

  • UPS

  • FedEx

  • DHL eCommerce

Carrier selection is determined by availability and delivery destination.

Order Tracking

Once your order has been dispatched, you will receive an email containing your tracking number.

Tracking information may take up to 24 hours to become active within the carrier's tracking system.

Shipping Address

Please verify that your shipping address is complete and accurate before placing your order.

Crownuxe is not responsible for delivery delays, returned shipments, or lost packages resulting from incorrect or incomplete address information provided during checkout.

Order Changes and Cancellations

If you need to modify or cancel your order, please contact our customer support team as soon as possible.

We will make every effort to accommodate your request before the order enters fulfillment. Once an order has been shipped, changes and cancellations are no longer possible.

Lost, Delayed, or Damaged Packages

If your package arrives damaged, appears to be lost, or has not arrived within the expected delivery timeframe, please contact us promptly.

For damaged shipments, please include photographs of the package and product to help us investigate and resolve the issue as quickly as possible.

Returns

For information regarding returns, eligibility, and refunds, please refer to our Return & Refund Policy.

Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Crownuxe Customer Support

Email: support@crownuxe.com

Phone: +1 (212) 824-564

Address: 838 Broadville, Amityville, New York 11701, United States

We aim to respond to all shipping-related inquiries within 1–2 business days.